Country: Uganda
No of Positions: 1
JOB DETAILS:
Main Job Purpose:
To oversee the cost-effective optimization of GSM/WCDMA/LTE/5G technology with focus on the last mile delivery of all products and resources to the wireless cellular phone user. To ensure that the radio access network infrastructure delivers the highest quality of service to the end user in their allocated region. To handle and respond to end user complaints related to performance of the radio access network.
Main Job Functions:
• Ensure that customer incidents related to radio network optimization are handled and responded to within contractually stipulated SLA
•Consolidation of capacity requirements for 2G, 3G, LTE, 5G from the business and site performance KPIs related to end user complaints.
• Consolidate regional coverage requirements for 2G/3G/LTE/5G from the incident management stakeholders for inclusion in the annual budget cycle.
• Follow up on site rollout projects for 2G, 3G, LTE, 5G to ensure that drive tests, configuration and performance checks are properly done to mitigate negative impact to end users.
• Play a supervisory role for major RAN projects such as modernization and site build in terms of the site performance.
• Generation of reports on 2G/3G/LTE/5G sites performance
• Participating in troubleshooting activities with other cross functional teams to resolve issues affecting end user experience
• Performing 2G/3G/LTE/5G drive test/walk test diagnostics using TEMS or similar software and generating reports thereof
Education:
• Bachelors’ degree from a recognized University in any of these fields; Electrical Telecommunications Engineering
• Project management approach such as Prince II or PMBOK an added advantage
Knowledge, Skills and Competencies:
• In-depth knowledge of radio propagation principles and techniques
• Knowledge of the end- to -end basic telecommunications network
• Project Management Skills
• 1 year driving experience
• Ability to climb and access difficult physical terrain.
• Advanced Supervisory skills
• Flexibility and Agility regarding problem solving and working hours.
• Planning and organizational skills
• Communication/reporting skills (verbal and written)
• Drive test skills
Other Training:
• Radio Access Network Design, Planning and implementation training (2G,3G,4G,5G, WIMAX)
• Survey skills
• Project management skills
• Vendor management skills – OEM Vendors
• GSM Systems Survey
• WCDMA Capacity Assessment and Improvement Solution
• LTE Network Planning, Design and Dimensioning
• Advanced Cell Planning Training – Small cell, macro cell, pico cells
• Advanced Planning Principles
• Defensive driving skills
• Agile, Design Thinking, Scrum
• Supervisory training
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