These qualifications include:
• Work experience – types and amounts (years) of work experience.
• Skills (soft skills and/or technical skills)
• Specific knowledge.
• Education level and type.
• Professional licenses, accreditations and certifications.
• Personal qualities and attributes.
• Languages.
• Physical abilities.
Key job responsibilities
• Be punctual. Arrive on time daily, show up to meetings a few minutes early, and complete tasks by, or before, deadlines to show your respect and appreciation of others’ time.
• Remain positive.
• Practice active listening.
• Motivate others.
• Volunteer
• Be flexible
• Communicate with customers and meet their various needs.
• Advise customers on product or service issues – problem-solving.
• Put customer satisfaction at the very top of your priority list.
• Process customer transactions and keep records of activity.
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