Quality Control Liaison Officer (Site Medical Representative) at True North Consult Ltd

Key Purpose
To use various analytical strategies to ensure that the contractor delivers quality health care as per company expectations.

Responsibilities:
• Support SMO to ensure that clinic operations are ongoing as per company expectations
• Perform routine audits on various medical services on site as per company general specifications for medical
• Conduct patient surveys to ensure that gauge and monitor patient satisfaction with services provided
• Participate and conduct monthly stock taking processes to determine clinic inventory and submit report to SMO and CMO in Medical department
• Organize and conduct trainings on company HMIS system to ensure site medical teams are well conversant with it
• Submit weekly and monthly statistics information regarding health information
• activities
• Conduct and participate in community health activities planned by company for site
• Participate in morning toolbox, HSE and other site related meetings as the site medical representative on behalf of SMO/CMO
• To support site medical teams in escalating medical care and medevac for site medical teams, ensuring that CVT medical team and site RSES/RSESD are appropriately well appraised as per protocol

Person Specification
Qualification:
• Registered Nurse with a Bachelor’s degree

Experience:
• Proven knowledge in healthcare administration and health facility operations
• Experience in quality assurance, quality improvement and control systems and processes in a large medical facility
• Experience in supply chain processes is an added advantage
• Ability to work independently in a remote site setting

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